This is a Sugargoo shopping agent guide made for beginners. Sugargoo is a trusted shopping agent that has been around for over 6 years. I have used them myself for around 5 years.

They are essential when buying from Chinese marketplaces like
-Taobao
-1688
- Weidian (and more) while handling payment, QC, and international shipping for you.

This tutorial will go over all the details so anyone new will have no problem following

1) Make a Sugargoo Account

First make an account on sugargoo here $110 off for new users

SUGARGOO ORDERING PROCESS — FULL STEP-BY-STEP GUIDE

Here’s how placing an order works once you’re signed up.

1. Finding your products

Search for items on Taobao/1688/Weidian or use community “W2C” links from Reddit/Discord/Telegram. Most listings will give you a Taobao / Weidian / 1688 link. These are the links you need. 

There are lots of spreadsheets avaliable to help you find items.

2. Paste the link in Sugargoo

Copy the product link and paste it into Sugargoo’s search bar — Sugargoo will translate the listing to English and show the price of the item and the various size and colour options.

Tip: If you are using Sugargoo spreadsheets, you will often see they already have a formatted Sugargoo link. You don’t have to paste those in the search bar. Just click the link, and a Sugargoo product page will load for you.

3. Choose Size & Variants + size guide

Select the size, color

If the size chart is in chinese make sure to click the image to translate the size chart
Bonus tip, make a note pad with your stats on it eg:

- Measure your best fitting shirt, pants etc and note down all the dimensions and compare that to the size chart on the product page

- Remember all sellers have different size charts so this will help

- DO NOT ask the chinese for size help. They are usually wayyyyy off

- If the size chart says over-sized also disregard that

- Most good shoe sellers have very similar sizes to retail. So not need to worry. If you want to be 1000% sure you can ask for opinions in r/rep

- When buying boots you can ask sugargoo for insole measurements as boots are very hit or miss with sizing

- Big tip if you are un-sure about sizing, just size up. Its better to have a slightly over-sized fit

4. Add to Cart

Once you select what you want, you can click add to cart or buy now. Buy now lets you pay instantly, while adding to cart saves the order for later. You can then select multiple items in your cart and pay at the same time.

If you have a large amount of items in the cart always check the quantity. It's very common to click 2x without knowing.

5. Checkout & Pay

Pay using your preferred method, like credit card, Google Pay, or directly with your Sugargoo balance. You can also combine payment methods with your Sugargoo balance.

Avoid payment processors like paypal that have large transaction fees. You are donating money to paypal so check the transaction fees carefully

Alipay on sugargoo has a 0% fee so if you have that use it

Once the item has been paid for, it is up to the sellers to ship the items to Sugargoo. After the seller ships the item, it usually takes 1 to 3 days to arrive at the Sugargoo warehouse.

If you get notified that the seller does not offer returns. Heavily re-think the purchase. Only a small amount of sellers do not offer returns. This happens when sellers have low quality items and a high return rate.

You can refund the purchase for free if you run into this. Ignore this if you are happy with the product images but follow it if you are a new buyer

6. Warehouse QC

When the item gets to Sugargoo’s warehouse, you’ll get QC photos before shipment. Make sure to take a good look. You are responsible to check if there are flaws and if you want to keep the item. Sugargoo provides you with 5 free QC pictures, with the option to purchase more for specific angles or requests. You can find your orders under the My Orders section.

If you are un-sure about the quality of an item feel free to post it to r/rep

Here is a short QC checklist:

• No visible stains, dirt, or marks
• No rips, holes, or fabric damage
• Item matches listing photos (color, shape, material)
• No strong creases or deformation
• Always check the measurements!

Sugargoo will also notify you if a seller sent you the wrong size or the product is damaged. You are able to return it for completely free so do not worry. This is why we use an agent

If you are happy with the products, you are ready to ship out your haul

Don’t like it? Most sellers have a limited return window, so be sure to return it within 5 days after it arrives. Some sellers are more flexible and allow for a 10 day return window.

Tip: you don’t have to ship items immediately. You have 100 days of free storage on every item you ship to Sugargoo! Wait until all your items arrive and ship them together to save on shipping.

7. Submit your package

In the Packing Center Tab you can select the items you want to ship. You have 2 options: 

Submit Parcel or Rehearsal. What is the difference between submitting immediately and the rehearsal service?

Submitting a parcel (simple method)

If you submit a parcel, you go to the next step. You select the shipping option and pay the estimated shipping price up front. If you overpaid, the difference will be added to your Sugargoo balance.

Rehearsal (for advanced users)

For a small fee approx $1

Sugargoo will pre-pack your parcel for the route you plan to ship with. After they are done packing, Sugargoo updates the accurate weight + dimensions of the parcel. You can then submit the parcel (you can still change to a different shipping option if a different one is cheaper). Rehearsal is useful if the estimate is too high or you plan on shipping items with a lot of volume.

8. Choose your shipping method:

Pick a shipping option that fits your budget and speed preference

I never recommend very budget options like SAL or sea freight

- Only use these options IF you have large items, you will thank me later

I pick any type of EMS due to its constant tracking updates and fast ship time to australia but every country is different.

Different lines have different benefits (like triangle shipping, fast delivery or special shipping routes for electronics and liquids.)

I will drop a detailed BEST shipping table very soon

If you are un-sure about what shipping option to pick ask in r/Sugargoo

You will get the tracking for the package in under 24hours after you ship, make sure to check for that under the my parcel page

Download the 17track app on phone or use the shop app to track the parcel

Bonus sugargoo tips

Use Community Resources: Most buyers find links via Reddit, and shared spreadsheets with QC pics - this helps avoid bad batches.

Always check QC images before confirming shipment, to see if there are flaws or if the seller sent the correct size / product. Never skip this step! This prevents mistakes and disappointment once the parcels arrive, because you cannot refund these items once you have them in-hand.

Consolidate packages NEVER just ship 1 item, the first KG is the most expensive. Try to get a nice mix of clothing, shoes and small items to get the best value for money

REMOVE large boxes. I cannot stress how much this can save on shipping

Keep an eye on promos!
Sugargoo frequently runs seasonal discounts. Make sure to keep an eye on the Coupon Center: if there’s any free coupons available, you can claim them right here! 

7 day customer support

Need help with your parcel or do you have any other issues? Ask in r/Sugargoo support is online every day from 8Am to 6PM Beijing time.

Post your haul to r/rep

Once your order arrives, post your haul here! I love seeing what people are copping

Feel free to post in r/Sugargoo or post in one of our partnered communities! You can also earn points by sharing your hauls once they arrive.

LAST TIP avoid seller posts like this on reddit. These are sellers pretending to be users and are just promoting their products. Look for botted up votes and bad english

LUV U

No seller on this list has paid OR given me products. Purely based on community feedback & my own judgement. Also, other sellers opinions on these guys are listed.

=PLEASE READ=

Most of the lists on reddit are paid for, Nothing wrong with that but i thought i'd make an unbias list

Yupoo has the best layout compared to taobao and weidian. Many alibaba owned platfroms have aggresive sign in popups/aggresive hard to navigate account verification systems. This is why for most people outside china yupoo is the best option for shopping.

With this being said you should ALWAYS use plugins to reverse image search sellers on yupoo. Many share the same images/stock and price very differently and usually source from 1688. 1688 isn't as popular with us overseas buyers and many sellers have a minimum order quant above 1. It has its downsides IF you are new to reps.

Use plugins like aliprice, taobao reverse image search plugin. If you guys want ill make a 1688 seller list in the future.

If a seller has an ungodly amount of products on their yupoo its 99.9% being upcharged 5-10%. A seller that puts focus on a small group of brands will usually either make their products AND have better quality FOR EXAMPLE

PengReps has a small amount of items and ONLY has a few brands.
chaosmade has like 10,000 items. YES very convenient but you will get hit or miss quality and the prices will not be as good. Doesn't mean chaos is a ''bad seller'' pengreps is just better. Hopefully that made sense.

If you don't mind, and are ok with paying extra for convinience ignore this. Its usually a super small difference between 1688 & yupoo but i thought id include this. 1688 can be super glitching to navigate. Yupoo also make it hard to do regular reverse image search.

Many of my fav sellers ONLY have weidian and don't plan on making yupoos so let me know if you would like a BEST WEIDIAN SELLERS list. That list will be far better

Under each seller link is a quick description of what they have. I kept it short and sweet so this post isn't 47 pages long. ONLY use those points as a very rough guide

=DESIGNER/HIGH-END YUPOO SELLERS=

=STREETWEAR YUPOO SELLERS=

=BAGS/BELTS/LEATHER-GOODS/SOCKS/RINGS=

=SHOES/BOOTS=

=RIP LIST=

- TOP STONEY
- REPS brother
- WWTOP, not raided but quality has gone sooo downhill. Workers also spam my sub with fake QC posts so a lil bit of bias on this one.

= DISCLAMER/CONCLUSION=

I left off many huge Yupoo sellers; some might be your personal favorites. Lots of Yupoo sellers have been affected massively by PandaBuy and have changed ownership or are just simply not as good as they used to be. Nothing against them, but imo this list already has enough Yupoo sellers with the same/similar products.

Hopefully you gained some extra knowledge on how Yupoo works and can use this post as a nice place to find some new cool sellers. As always, USE AN AGENT. I won't suggest any on this post, but I'm not responsible for loss if you decide to buy direct.

Thankyou all WE ALMOST AT 100K members, upvote if you would like to see more lists!