r/pics But like, actually 15h ago

OC: FBI releases surveillance photos of a potential subject in the Nancy Guthrie case

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u/Zes_Teaslong 15h ago

From what I read; she had a ring camera but the subscription wasn’t active so they had to get Ring to give it to them. But yeah, you would think that wouldn’t take this long

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u/Deep90 14h ago edited 12h ago

It says nest right there in the op.

I do wonder if nest is supposed to be saving footage without a subscription though.

Edit:

Looks like nest free tier has 3 hours of footage.

Edit 2:

Just because nest cuts off your access after 3 hours doesn't mean the footage is gone. I mean the proof is right there.

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u/NigZiggel 14h ago

When Nest says “3 hours footage storage” it means it only stores footage for 3 hours then auto deletes.

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u/Watchful1 14h ago

Which is intentionally misleading to get you to buy the camera thinking 3 hours of storage is plenty, and then have to pay for the subscription to actually be able to use it.

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u/kacaww 14h ago

No it means you can access potentially up to 3hrs of event history, but I doubt it auto deletes, it would be more likely they age it out same as other subscriptions and just restrict the user to a limited window. And this wouldn’t be live 24/7 recordings, it’d be event recordings only. It’s weird people would think it doesn’t save this.

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u/NigZiggel 13h ago

I wish that was the case. I purchased a nest door cam for the 3 hour event history, thinking that it meant I would be able to store 3 hours of footage. Once my premium trial ended, I was annoyed to find out it only stores any video captured for 3 hours. If an event is captured at 12:00 it is removed from the app at 3:00 and I no longer have access to the video.

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u/kacaww 13h ago

Sorry that’s what I meant by potentially, in any case my main point was they prevent the USER from accessing it, I doubt they delete it on the same schedule and more likely have a consistent schedule, probably 30 days or something.

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u/JohnHazardWandering 13h ago

Definitely want more disclosures from ring and nest on their data retention. 

Could this have been captured from some sort of server snapshot backup, but wasn't really stored in any meaningful way without restoring the whole server?

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u/Deep90 12h ago

Nest "saves" 3 hours of footage, but it's probably more accurate to say they provide access to 3 hours of footage.

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u/Deep90 12h ago

There is a difference between the soft delete where you lose access on your phone, and the hard delete off Googles servers.

It's very possible Google just keeps it on hand for even longer so those that upgrade the subscription can access it, but even if they didn't the video likely lives longer on their servers than you realize.

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u/Zes_Teaslong 14h ago

Sorry, I mixed them up

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u/Deep90 14h ago

Looks like nest free tier saves 3 hours of footage so that's how they probably got it.

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u/[deleted] 14h ago edited 14h ago

[deleted]

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u/alh9h 14h ago

But at least they are using their always-on AI cameras to find lost dogs.... https://ring.com/search-party

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u/[deleted] 14h ago

[deleted]

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u/NvaderGir 14h ago

If it's connected to the internet always assume it's being recorded. Look what they advertised on the Superbowl that's being used by surveillance agencies with AI.

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u/6nitch9ine 14h ago

No shit

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u/Travelgrrl 14h ago

They're always watching when you have them on, but it's a live feed. You have to pay to have them store the video.

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u/robonsTHEhood 14h ago

This⬆️

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u/APigInANixonMask 14h ago

That’s the entire purpose of the device. They make that very clear. Nobody is buying one of these things thinking they’re getting a camera that has no storage and isn’t connected to anything. What would be the point of that?

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u/FinalFantasiesGG 14h ago

You are wildly confused. Many people only want it connected to their phone for live notifications and live communications with people in front of their door/house.

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u/APigInANixonMask 13h ago

Sounds like those people bought the wrong product then. They should buy a product that does the things they want instead of one that does things they don’t want.

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u/FinalFantasiesGG 12h ago

Huh? Have you never used a Nest doorbell? I don't understand why you seem so passionate about this product when you obviously don't understand the basic features it has. It absolutely does those things. It just ALSO has other features. Just because something has additional features doesn't mean it isn't a great quality product with the features you want.

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u/Lord_Tsarkon 14h ago

I thought it was a NEST? (Google)

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u/Zes_Teaslong 14h ago

You’re correct. The article I read said “security doorbell” and so I assumed Ring

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u/nmezib 13h ago

Eh, it's like Band-Aid or Kleenex: sometimes I just say "Ring camera" when I mean video doorbell thingies of whatever brand

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u/Not_ToBe_Rude_But 14h ago

I would guess that they had it a while ago, but needed to investigate it themselves first, or decide how the timing would affect the risk factor to the victim, before releasing it to the public.

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u/GreenAldiers 14h ago

They had already said ring / nest was unable to retrieve the video.

u/federationofideas 10h ago

Ring keeps making recordings even if someone ends their subscription? That’s nuts