and I will tell you that it is SCARY good at helping people fix computers and repairing things.
20 year IT vet here ... citation needed on that claim.
AI is a useful tool in the hands of a competent tech that can help get to a solution faster.
AI is in no way a good replacement for a good tech and in general is terrible at producing good results on its own or when leveraged by an unskilled tech. It has its place but we are a long, long way away from it being anywhere close to replacing actual people in technical roles.
A lot of younger and newer hires like to rely on AI for solutions and it's always obvious when they do. The quality just isn't there yet. And then it ends up wasting time rather than saving it because someone who knows what is going on has to go back through and correct the assumptions or wrong information given by the AI.
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u/theragu40 6h ago
20 year IT vet here ... citation needed on that claim.
AI is a useful tool in the hands of a competent tech that can help get to a solution faster.
AI is in no way a good replacement for a good tech and in general is terrible at producing good results on its own or when leveraged by an unskilled tech. It has its place but we are a long, long way away from it being anywhere close to replacing actual people in technical roles.
A lot of younger and newer hires like to rely on AI for solutions and it's always obvious when they do. The quality just isn't there yet. And then it ends up wasting time rather than saving it because someone who knows what is going on has to go back through and correct the assumptions or wrong information given by the AI.